top of page

General condition of sale

1.Scope of Application

These general conditions of sale govern the contractual relations between Amor Création and the buyer, defining the conditions applicable to any purchase of products via the website www.amor-creation.com

 

AMOR CREATION is the seller of the products appearing on this website. Amor Création will hereinafter be named “Amor creation”, “the seller”, “we”, “our”.

Please read the General Conditions of Sale carefully before ordering product(s) on the website. By ordering our products, you indicate that you agree and respect:

- These General Conditions of Sale

- The General Conditions of Use of the website

- Our Privacy Policy

You confirm that you are authorized to enter into a legally binding contract and that you are at least 18 years old. If we have reason to believe that you do not meet all the conditions mentioned in this contract, we reserve the right to cancel your order.

2. Contracting party

​The website allowing the sale of goods is operated by the seller:

Love creation

The pinardière

49220 Vern d’anjou

Company registration number:

RCS Angers 829625789

3.Content and scope

These General Conditions of Sale apply automatically to any sale made on the site www.amor-creation.com

They apply to the exclusion of all other conditions, and in particular those applicable to sales on the internet or through other distribution and marketing channels.

The sale is deemed concluded on the date of acceptance of the order or immediate purchase by the seller. Prior to this date, these conditions of sale are made available to any buyer for information purposes.

 

Any order or immediate purchase implies unreserved acceptance of these General Conditions of Sale which prevail over all other conditions, with the exception of those which have been expressly accepted by the seller.

 

The buyer declares to have read these General Conditions of Sale and to have accepted them before his immediate purchase or the placing of his order. In this regard, they are enforceable against him in accordance with the terms of article 1119 of the civil code.

4. Pre-contractual information

Prior to the immediate purchase or the placing of the order and the conclusion of the contract, these General Conditions of Sale are communicated to the buyer (“the buyer” or otherwise referred to as “the customer”), who acknowledges having them received.

 

The buyer acknowledges having been informed, prior to placing his order and concluding the contract, in a readable and understandable manner, of these General Conditions of Sale and all the information listed in article L. 221- 5 of the Consumer Code.

5. Price

All product prices are in euros and include VAT. They do not include the cost of processing the order, packaging and delivery as well as any customs fees and other related costs.

 

The total price of your order, including delivery charges, will be shown at the end of the final checkout process.

 

We may change the prices of products listed on the website without notice at any time, but such changes will not apply to the products for which you have placed an order.

For delivery outside the European Union, the customer must pay customs duties, or other taxes, due when importing the products into the country of delivery.

6. Orders

Orders are placed online via our websitewww.amor-creation.com. Once the order is placed, a confirmation email will be sent to the address you provided.

7. Payment

The site offers payment via the Paypal platform or by credit card via the secure Stripe platform, a partner of Amor creation. 

When the order is finalized, Amor creation confirms the payment by sending the customer a summary email.

 The products remain the full and complete property of Amor creation until full payment of the price.

 

8. Delivery

Delivery in mainland France will be made to the address provided by the buyer on the order form within 15 working days from receipt by the seller of an order in due form.

International deliveries may experience longer delays. The formalities relating to the delivery of products to a non-French territory are the exclusive responsibility of the customer. The customer is solely responsible for checking the possibilities of importing the products ordered with regard to the law applicable in the territory of the country of delivery.

 

Please ensure that you provide a correct and valid delivery address. We cannot be held responsible for an incorrect or incomplete delivery address. Any new delivery will be invoiced at the rate in effect on the website for the volume, weight and destination of the products ordered.

Please note that shipping address changes are not permitted once an order has been placed. You can, however, contact our customer service, who will do their best to take your modification request into account: contact@amor-creation.com

Please note that delivery times may be extended due to the use of the product customization service and/or periods of high demand (sales, promotions, end-of-year holidays). Amor Création undertakes to inform its customers in such a situation.

9. Right of cancellation

As a consumer, you have the right to cancel the sales contract you have concluded with us within 14 days of receipt of your products, without giving reason.

Your right to cancel begins on the date you place your order and ends 14 days after the date you receive your order.

You must return the product(s) within 14 days after the cancellation deadline.

Please note that it is notnot possible to cancel an order and/or return thepersonalized products or piercing jewelry for hygiene and safety reasons.

Return costs are your responsibility.

10. Warranty

We warrant the products to be of merchantable quality and to be free from defects in material or workmanship under normal use. We do not provide any additional guarantees.

This warranty does not cover damage to products caused by accident, misuse or abuse, modification, attempted repair, negligence after purchase, ordinary wear and tear and/or failure to follow product care instructions.

 

In the unlikely event that defects or non-conformities are noted on your product(s) before the expiry of this warranty, please contact customer service;contact@amor-creation.com. We will ask you for proof of purchase (for example: purchase or gift receipt). Make sure you keep this in a safe place. You will have the choice between obtaining free repair of the product or receiving a replacement product.

11. Liability

We decline all liability in the event of late delivery due to circumstances beyond our control.

12. Data Protection

Your personal data is processed in accordance with our Privacy Policy.

The “Amor Création privacy policy” specifies the conditions under which we process your personal data. By using this website, you consent to this processing in accordance with the “Amor Création privacy policy” and you declare and certify that:

a) All personal data you provide on this site is complete and accurate in all material respects;

b) When you provide the personal data of third parties, you have obtained clear and unambiguous consent from the third parties concerned to provide the site with such personal data.

13. Modification of the Conditions

We reserve the right to modify these general conditions of sale at any time. The applicable conditions are those in force at the time of the order.

14. Contact Us

If you have any questions regarding our terms and conditions, please contact us at contact@amor-creation.com.

bottom of page